he5555 Terms and Conditions

1 Introduction and Applicability

he5555 is an online betting and casino platform operated specifically for players in Bangladesh. These terms and conditions ("Terms") apply to all services, games, promotions, and transactions on the he5555 platform.

These terms may change from time to time. Any changes will take effect as soon as they are published on our website. Continued use of the platform will be considered acceptance of the updated terms. We therefore recommend visiting this page regularly.

These terms may be available in both English and Bengali. In the event of any dispute, the Bengali version will apply.

2 Eligibility and Age Requirement

The following conditions must be met to use the he5555 platform:

• You must be at least 21 (twenty-one) years old. This platform is operated for those aged 21 and above only.
• You must own a valid bank account or mobile banking account in your own name.
• You may not register from any country or region where online betting is completely prohibited.
• You must register with accurate and genuine personal information.
• Your account must not have been previously suspended or closed by he5555.

Gambling by minors is strictly prohibited. he5555 reserves the right to verify age at any time. Providing false information may result in account closure and forfeiture of any winnings.

3 Account Registration and Management

Each individual may open only one account. Holding multiple accounts for the same person is strictly prohibited. If multiple accounts are found, all of them will be closed and all balances may be forfeited.

Information you will need to provide when registering an account:

• Full legal name (as per national identity card)
• Active mobile number
• Active email address (if applicable)
• Date of birth

You are fully responsible for keeping your account secure. Do not share your password with anyone and do not allow others to use your account. If you notice any suspicious activity on your account, notify our support team immediately.

4 Deposit and Withdrawal Policy

The following rules apply to depositing and withdrawing funds at he5555:

Your account must be fully verified to make a withdrawal. Withdrawals must be made through the same method used to deposit. Transferring funds to third-party accounts is strictly prohibited.

We reserve the right to suspend any transaction on suspicion of fraudulent activity or money laundering.

5 Bonus and Promotion Terms

All bonuses and promotional offers provided at he5555 are governed by the following general terms:

• Welcome Bonus: 150% bonus on the first deposit, up to a maximum of ৳5,000. For example — deposit ৳1,000 and receive ৳1,500 as a bonus, making your total balance ৳2,500.
• Wagering Requirement: Bonus funds must be wagered 20 times (20x) before withdrawal.
• Wagering must be completed within a specified time period after the bonus is activated.
• Claiming the same bonus more than once is prohibited.
• Each promotion may have its own specific terms — those will apply separately.
• he5555 reserves the right to modify, suspend, or cancel any bonus or promotion at any time.
• If misuse is suspected, the bonus may be forfeited and the associated account may be closed.

6 VIP Program

The he5555 VIP program has five tiers in total. Weekly cashback benefits can be enjoyed at each tier:

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.6% weekly cashback
• Gold: Up to 0.9% weekly cashback
• Platinum: Up to 1.2% weekly cashback
• Diamond: Up to 1.5% weekly cashback

Players have the opportunity to advance to higher tiers based on their activity and engagement on the platform. VIP benefits are provided at the sole discretion of he5555 and may change at any time.

7 Gaming Rules and Fair Play

he5555 is committed to ensuring a safe and fair gaming environment. The following activities are strictly prohibited:

• Playing games using any software, bot, or automated tool
• Intentionally exploiting technical errors or bugs in the platform
• Colluding with other players to gain an unfair advantage
• Using the platform for money laundering or any other illegal activity
• Abusing or manipulating the bonus system

If the outcome of any game is undetermined or the displayed amount is incorrect due to a technical error, he5555 reserves the right to void that round and refund the wager.

8 Account Suspension and Closure Policy

he5555 may suspend or permanently close any account without prior notice in the following circumstances:

• Providing false or incomplete information during registration
• Violating any clause of these terms and conditions
• Engaging in fraudulent, illegal, or harmful activities
• Operating multiple accounts
• If underage status is established
• Direction from a regulatory or legal authority

You may also request account closure at any time through live chat. Verified balances are generally returned before account closure, though this may not apply in cases of terms violations.

9 Responsible Gaming

he5555 is committed to ensuring responsible gaming. We believe that gambling is an entertainment activity — it should never become a cause of financial or mental hardship.

he5555 provides the following tools for player protection:

• Ability to set deposit limits
• Option to temporarily or permanently exclude yourself (self-exclusion)
• Reality check prompts
• Responsible gaming advice through live chat

For more details, visit our Responsible Gaming page.

10 Intellectual Property and Content

All content displayed on the he5555 website and application — logos, designs, text, graphics, software, audio, and video — is the intellectual property of he5555 or its licensors.

You may not copy, reproduce, distribute, modify, or commercially use any part of this content without prior permission. Scraping or reverse engineering the technical infrastructure of the he5555 platform is strictly prohibited.

11 Privacy Policy

he5555 gives the highest priority to the security of your personal information. Our platform uses SSL encryption technology to keep all data secure.

To learn in detail how we collect, store, and use your information, please read our Privacy Policy page. Our privacy policy is an integral part of these terms and conditions.

12 Limitation of Liability

The he5555 platform provides services on an "as is" basis. We do not accept responsibility for the following:

• Interruptions to games or transactions due to loss of internet connection or technical failure
• Errors in third-party software or services
• Unauthorized access to an account by a third party (where caused by the user's own negligence)
• Service suspension due to decisions by government or regulatory authorities

However, he5555 always endeavors to resolve any technical issues quickly and to ensure fair outcomes for players.

13 Changes and Termination of Service

he5555 may take the following steps at any time and for any reason — with or without prior notice:

• Modify, upgrade, or shut down any part of the platform
• Add new games or services or remove existing ones
• Change payment methods
• Modify or cancel bonuses or promotional offers

For significant changes, we will endeavor to notify users as far in advance as possible.

14 Applicable Law and Dispute Resolution

Any dispute arising from these terms must first be attempted to be resolved through discussion. To resolve a dispute, the user should first contact our support team.

If a resolution cannot be reached through discussion, both parties may refer the matter to a mutually agreed mediator. he5555 always strives to resolve disputes fairly and transparently.

15 Contact and Terms Updates

If you have any questions, comments, or complaints about these terms and conditions, please contact our support team:

• Instant support through 24/7 live chat
• Email: [email protected]

The latest version of these terms will always be available on this page. No archive of previous terms is maintained. New terms take effect from the date of publication.